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Delivery

 

Minimum order £15.

We offer a free weekly delivery service within a 15 mile radius of our unit, LA6 2NZ as follows:

  • Tuesdays: the north - Kendal, Sedbergh and surrounding areas
  • Wednesdays: the west - Windermere, Newby Bridge, Ambleside and surrounding areas
  • Thursdays: the south and east - Kirkby Lonsdale, Lune Valley, Ingleton and surrounding areas

We regret that we are currently unable to offer a postal our courier delivery service for our food.

All our orders are frozen and packed safely in polystyrene boxes with ice gel packs to ensure they stay frozen during delivery.  Ideally someone should be available to receive the parcel upon delivery.  Please put your items in the freezer as soon as you receive them to ensure they remain frozen.  If you are not going to be at home when we deliver, please specify a safe place for us to leave the items, and ensure they are put into the freezer on the same day as delivery.

Collection from our unit

You can order online and arrange to collect your order when it's ready, free of charge.  Let us have your telephone number with your order and we will call you when it is ready.

 

Returns and Exchanges Guarantee

EU Regulations state that you can return any item within 7 days after the day you received it, however; we prefer to be more flexible than that so please contact us if you want to return or exchange something and we'll do our best to accommodate your needs.

Failure to store or cook our products as per our instructions will invalidate this guarantee.

Payment and Data Security

Orders are processed on a secure server that has an extended validation certificate independently certified by Comodo thus protecting your personal data; in addition, all card details are taken by our payment processing partners PayPal - we never see or store your card details.

 

 

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